Labelled content
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CSAT Rate Report: Percentage of 5-Star Satisfaction Issues (Performance Objectives for Jira Documentation)
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Proactive Resolution Rate (PRR) Report (Performance Objectives for Jira Documentation)
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Defects Leakage per Project (Performance Objectives for Jira Documentation)
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Budgeted vs Actual Cost of Work (Performance Objectives for Jira Documentation)
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First Contact Resolution Rate KPI (Performance Objectives for Jira Documentation)
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% of High Severity Defects KPI (Performance Objectives for Jira Documentation)
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Sprint Rollover Ratio KPI (Performance Objectives for Jira Documentation)
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