Conditional Metric Calculation
On the configuration screen of PO gadgets, within the Measure section, you will find the Conditional Metric feature. This allows you to select a metric from the list (P), input a conditional expression to it, and name your conditional metric. Hovering over the expression field will display a tooltip with helpful expression examples.
This feature enables you to filter Jira issues based on specific conditions related to the chosen metric, offering flexibility beyond that of Data Segmentation and JQL queries. Expressions can incorporate key mathematical operators such as equals, greater than, less than, and multiplication, allowing you to assign weight to specific values.
Here are some sample reports that utilize Conditional metric feature:
CSAT Rate Report: Percentage of 5-Star Satisfaction
Lead Time vs Cycle Time Report
Number of Issues vs FCR Issues
Did you know you can use the Conditional feature to create a custom metric name (alias) for clearer communication with your teammates and managers? Learn how to do it here: