Number of Issues vs FCR Issues

The gadget used for this report is Multi Metric Combined Chart gadget.

number-of-issues-vs-fcr-issues.png

 

Step 1: Add a data source filtering Resolved issues.

Step 2: Add two metrics:

  • Number of issues

  • Conditional metric for Cycles in Status - Waiting for Support and expression if(P>1,0,1)

conditional.png

Step 3: Display by ‘Resolved’ by Week.