Rounding Options

Rounding Options

You can control how decimal values in charts are rounded. There are two rounding options available:

  1. Totals & Subtotals Rounding

  2. Work Item-Level Rounding - available for time metrics in ‘metric settings’(excluding SLAs)

Total & Subtotals Rounding

The Totals & Subtotals rounding is available under More settings in the gadget configuration screen. This setting applies to chart subtotals and totals that have decimal values.

It controls how the aggregated results are displayed on the chart. It does not change the underlying data. Its purpose is to improve chart readability and reduce visual noise.

 

Round Total - Rounds the chart total, overall threshold, and overall target.

'Round Total' setting:

image-20260224-151641.png

 

Chart total:

image-20260224-150848.png

 

Round Subtotals - Rounds chart subtotals values, including Display by, Group by, Stack by, Level 1 and Level 2, as well as subtotal thresholds and targets.

‘Round Subtotals’ setting:

image-20260224-151620.png

 

Chart subtotals:

image-20260224-151554.png

The Rounding modes available are:

None:

No rounding, shows the exact value

Auto (default):

Applies standard arithmetic rounding with automatic decimal precision:

Values <1 are rounded to 4 decimals

Values >1 are rounded to 2 decimals

Normal:

Applies standard arithmetic rounding to the selected number of decimal places:

Digits 0-4 round down

Digits 5-9 round up

Down:

Rounds the value down to the selected number of decimal places. Unlike Normal rounding, it doesn't "round up" - even if the next digit is 5 or greater.

Up:

Rounds the value up to the selected number of decimal places. Unlike Normal rounding, it "rounds up" even if the next digit is <5.

Decimal Precision:

In Down, Normal, and Up modes, you can specify the number of decimal places used for rounding:

image-20260225-121213.png

 

The following table demonstrates how the raw value 1.258333333333… is transformed under various rounding modes and decimal places:

Mode

0 Decimals

1 Decimal

3 Decimals

Mode

0 Decimals

1 Decimal

3 Decimals

None

1.258333333333… (Exact)

Auto (Default)

1.26 (Fixed to 2 decimals for >1)

Normal

1

1.3

1.258

Down

1

1.2

1.258

Up

2

1.3

1.259


Work Item-Level Rounding

When you select a time metric in a gadget, four rounding modes appear on the metric settings screen:

Metric-rounding-options.png
  • None: Displays the exact value with no rounding applied.

  • Down: Rounds down to the previous whole number, regardless of the decimal value.

  • Normal: Applies standard arithmetic rounding to the nearest whole number:

    • Values with a decimal < .5 are rounded down.

    • Values with a decimal of .5 or > are rounded up.

  • Up: Always rounds up to the next whole number, regardless of the decimal value.

Rounding in metric settings is applied per work item: the app first rounds each item value according to the selected mode, then calculates the subtotals and totals based on those rounded values.

Sample Issue

Metric value (e.g., Time in status)

No Round

Round (Up)

Round (Down)

Round (Normal)

Sample Issue

Metric value (e.g., Time in status)

No Round

Round (Up)

Round (Down)

Round (Normal)

Issue-1

2.5

2.5

3.0

2.0

3.0

Issue-2

1.4

1.4

2.0

1.0

1.0

Total

3.9

3.9

5.0

3.0

4.0

Avg

1.95

1.95

2.5

1.5

2.0

Use Case: Billing per started hour

If your billing model is to charge clients for each started hour, select Metric Rounding → Up.


Alternative: Human-Readable Time

If you are working with time metrics and want to avoid decimal rounding at the work item level, you can use the Friendly Format toggle. This option converts decimal values into time units - days, hours, and minutes (e.g., 1.5h1h 30m).

Learn more about how to simplify time data with Friendly Format Toggle.