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The gadget used for report is the Heat Map gadget.

Affected-services-report.png

Step 1: Add a data source.

Step 2: Keep the default metric selection as ‘Number of issues’.

Step 3: Horizontal by ‘Reporter’.

Step 4: Vertical by ‘Affected Services Name’ custom field.

Affected Services Name is a custom field. For detailed instructions on how to create this field and start gathering data for Affected Services report in Jira read this blog article.

Affected-services-report-settings.png