Lead Time vs Cycle Time Report
Compares Lead Time and Cycle Time metrics to visualize and analyze process efficiency and identify areas for improvement.
The gadget used for this report is Multi Metric Trend Chart gadget.
Step 1: Add a data source filter for resolved issues during the desired time period for analysis.
Step 2: Add two conditional metrics using the Time Between metric, specifying the statuses as follows:
For Lead time: Time between Created and Resolved.
For Cycle time: Time between In Progress and Resolved.
Select the Average calculation type for both conditional metrics and specify averaging by Resolved by week.
Step 3: For Display by, select Resolved and specify by week.
In this report, we have switched from Line to Area chart.