Average Satisfaction and SLA Time

This report has been done with the Multi Metric Combined Chart gadget in Tiles View.

Step 1: Define three Data Sources filtering issues like shown on the images below:

Step 2: Add three metrics as shown on the images below.

Step 3: Display by ‘Resolved’ by Week.

Step 4: Within the “More Settings” section, navigate to Default View option and select Tiles.

Performance Objectives for Jira Documentation